Privacy Policy

Introduction

Kepler Insurance Agency, Inc. ("Company," "we," "our," or "us") values your privacy and is committed to protecting the information you provide through our website and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access our website, request insurance information, submit forms, or communicate with our agency.

Please read this policy carefully. By using our website or services, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect the following categories of personal information:

• Full name
• Email address
• Phone number
• Mailing address
• Insurance-related information
• Quote request details and coverage preferences
• Device information and browser type
• IP address and geolocation data
• Website interaction and usage data

This information may be collected when you fill out a contact form, request a quote, call our office, communicate via email, or interact with our website.

2. How We Use Your Information

Information collected may be used to:

• Respond to inquiries and customer service requests
• Generate and deliver insurance quotes
• Improve the quality of our customer support
• Communicate with prospective and current clients
• Improve website performance and user experience
• Maintain internal business records and operations
• Detect, investigate, and prevent fraudulent or unauthorized activity
• Comply with applicable legal obligations and regulatory requirements

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

We may share information with:

• Insurance carriers for the purpose of generating quotes and binding coverage
• Licensed service providers who assist in our business operations
• Technology vendors who help operate and maintain our website
• Government agencies or legal authorities when required by law, regulation, or court order

All third parties with whom we share data are required to handle it in accordance with applicable privacy laws and our data protection standards.

4. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage system is completely secure. While we strive to protect your information, we cannot guarantee absolute security of data transmitted to or stored on our systems.

5. Cookies & Analytics

Our website may use the following technologies:

• Cookies and browser storage technologies
• Analytics software (such as Google Analytics)
• Tracking pixels and web beacons
• Website performance and behavior tools

These technologies help us understand how visitors use our website, improve functionality, and deliver a better user experience. You may disable cookies through your browser settings; however, some features of the website may not function properly as a result.

6. Third-Party Links

Our website may contain links to external websites operated by third parties. We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any external websites you visit.

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, including:

• Active business operations and client service
• Customer support and follow-up communications
• Compliance with applicable legal and regulatory requirements
• Resolution of disputes and enforcement of agreements

8. Children's Privacy

This website is not directed toward individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately so we can take appropriate action.

9. Your Rights & Choices

Depending on applicable state and federal laws, you may have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data (subject to legal limitations)
• Opt out of certain communications or data uses
• Request restriction of processing in certain circumstances

To exercise any of these rights, please contact us using the information provided below.

10. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Changes will be effective immediately upon posting to our website. The effective date at the top of this page will reflect when the policy was last updated. Your continued use of our website following any changes constitutes your acceptance of the updated policy.

11. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Kepler Insurance Agency, Inc.
3912 Battleground Ave Suite 108
Greensboro, NC 27410
Phone: 864-207-9060
Email: support@keplerinsuranceagency.com